As these are digital products created and sold by Forever.com, they are subject to the Forever.com return policy. Here is an excerpt:
“Due to the nature of digital downloads, all Digital Art, Software, and Digital Ambassador Kit sales are final and cannot be cancelled, refunded, or returned.”
To review the entire policy, please click here. Please be sure you have the correct bit-size and operating systems in place for each digital program. To verify your PC and Apple Mac bit size, follow these directions here.